Shipping Policy
Can Easy Lucky ship to my country?
Due to shipping limitations, we can ship to almost all countries worldwide, except for the following. We sincerely apologize for this and will continue to work to resolve this issue.
- Philippines
- Indonesia
- Cuba
- Iran
- Sudan
- Syria
How much is the shipping cost?
Electronic reports will be sent directly to your email address.
Orders under $150 will incur an $18 shipping fee.
Note: Free shipping is available sitewide during the promotional season. Stay tuned!
How long will it take for my order to arrive?
Total delivery time = Processing time + Shipping time
(Excluding customs delays, weekends, holidays and any unforeseen circumstances)
Processing time: 2-5 business days
Standard shipping time: 10-20 business days
Due to shipping and customs issues, orders shipped to South America and the Russian Federation may take more than one month to arrive.
How do I track my order?
After your order is shipped, we will send you an email with relevant information. You can then track your order status via the "Logistics Tracking Link (We will upload it ourselves)" link.
Please note that tracking information may take 1-2 business days to update.
How do I track my order?
After your order is shipped, we will send you an email with relevant information. You can then track your order status via the "Logistics Tracking Link (We will upload it ourselves)" link.
Please note that tracking information may take 1-2 business days to update.
What if the package doesn't arrive?
If you have not received your package within 30 days of shipment, please contact us at service@easylucky.net. We will either resend you a new package or provide a full refund.
Transportation and monitoring processes
At easy lucky, we are committed to providing you with the best shipping and monitoring solutions. We serve hundreds of customers daily, ensuring the most efficient response during business hours.
Second-stage logistics model
Your order will be shipped from the Taoist temple to our monitoring center in Shanghai, where it will then undergo a second stage of logistics delivery. During this process, our special monitoring procedures will ensure your package arrives safely. After passing all necessary quality checks, we will deliver the package to your designated location as soon as possible. You will receive two emails regarding these two delivery stages.
About the monitoring center
We conduct rigorous testing on key aspects such as packaging and main products to ensure you receive our highest quality products and delivery service. Specifically, we require professors to use professional-grade, disposable, powder-free nitrile gloves during quality inspections.
Facebook: @easylucky275
Email: service@easylucky.net